Olive Melbourne (olivemelbourne.com) โ Important Information
We are aware that some customers searching for โOlive Melbourneโ or โolivemelbourne.comโ are being directed to our website and Trustpilot profile.
We want to make this clear:
oliveclothing.com is not olivemelbourne.com.
We are not affiliated with olivemelbourne.com in any way.
If you placed an order on olivemelbourne.com
If your order was placed on olivemelbourne.com, it was not placed with us.
We do not operate that website, and we do not have access to any orders, payments, or customer records from that business.
Why you may be seeing our brand
We understand there is confusion due to similarities in brand names.
As a result, some customers have contacted us or left reviews relating to experiences with olivemelbourne.com, believing they were dealing with our company.
Customer experiences reported to us
We understand that some customers have experienced difficulty receiving responses or refunds from olivemelbourne.com.
We are not involved in those transactions and are unable to assist with orders placed through that website.
What you should do
- Contact your bank or card provider as soon as possible
- Request a chargeback if goods are not as expected or refunds are not processed
- Attempt to contact the website directly via their official channels
- If your experience relates to olivemelbourne.com, you may wish to review or contact them via their Trustpilot page: Trustpilot page for olivemelbourne.com
Our official website
Our only official website is:
https://www.oliveclothing.com
We do not sell products via any other domains.
Contacting us
If you are unsure whether you ordered from us, please contact our team at customer.services@oliveclothing.com with your order details and we will confirm.
However, if your order was placed on olivemelbourne.com, we will not be able to access or resolve it.