Right of withdrawal
Withdraw from contract
Use this form to exercise your statutory right of withdrawal from your purchase contract with Olive.
This is not the same as a standard return. Withdrawing from the contract is a legal right available to customers in the EU and EEA within the applicable cooling-off period.
Step 1 of 2
Find your order
Enter your order number, together with either the email address or the postcode you used at checkout.
Step 2 of 2
Confirm what you are withdrawing from
Choose whether you are withdrawing from the whole order or from particular items, and confirm your details.
- Order
- Order placed
- Delivered
Withdrawal notice
Send us your withdrawal notice
If we cannot match your order automatically, you can still give notice here. Your withdrawal takes effect from the moment you submit this form, and our customer services team will identify your order.
Need help?
If you are not sure
If you simply want to return something, our returns page has everything you need. If you are unsure which applies to you, email customer.services@oliveclothing.com and we will help.